Shipping Policy

Last updated: September 27, 2026

Southern Girl Skincare products are handcrafted in small batches in Florida. Here is what to expect once you place an order.

Processing time

Orders ship within 1–3 business days (Monday–Friday, excluding holidays). During busy seasons or product launches, processing may take a little longer. If your order will be delayed, we will let you know by email.

Where we ship

We currently ship to addresses within the United States only.

Shipping rates

  • Shipping is calculated at checkout based on the items in your cart.
  • Free shipping on U.S. orders of $100 or more.

Tracking

When your order ships, you will receive a confirmation email with your tracking number.

Address accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice a mistake, email us right away at info@southerngirlskin.com and we will do our best to update it before your order ships.

Lost, stolen, or damaged packages

Once a package is marked delivered by the carrier, we are not responsible for lost or stolen mail, but we will help you file a claim with the carrier. If your order arrives damaged, see our Return & Refund Policy for how to request a replacement.

Heat and weather

Our body butters are all natural and may soften in high heat. This does not affect quality. Place the jar in a cool spot or the refrigerator for a short time and it will firm back up.

Questions

Email info@southerngirlskin.com and we will respond within 24–48 business hours.